Privacy Policy

1. Introduction

Tradeaon ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our webhook and copy trading services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address when signing up via Google OAuth.
• Trading Account Data: MT5 account numbers, broker information (not passwords).
• Webhook Configuration: Signal settings, symbol mappings.
• Payment Information: Processed securely through Paddle (we don't store card details).

2.2 Information Collected Automatically

• Usage Data: Features used, signals processed, trade history.
• Device Information: Browser type, IP address, operating system.
• Log Data: Access times, pages viewed, error logs.
• Cookies: Session cookies for authentication and preferences.

3. How We Use Your Information

We use collected information to:

• Provide and maintain our Service.
• Process webhook signals and execute copy trades.
• Manage your subscription and process payments.
• Send service-related notifications and updates.
• Provide customer support and respond to inquiries.
• Improve our Service and develop new features.
• Detect and prevent fraud or abuse.
• Comply with legal obligations.

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Paddle (payments), Google (authentication), hosting providers.
• Legal Requirements: When required by law or to protect our rights.
• Business Transfers: In case of merger, acquisition, or asset sale.

We do NOT:

• Sell your personal data to third parties.
• Share your trading account credentials with anyone.
• Use your trading data for marketing purposes.

5. Data Security

We implement industry-standard security measures:

• Encryption: All data transmitted via HTTPS/TLS encryption.
• Access Controls: Role-based access to sensitive systems.
• Secure Storage: Data stored in encrypted databases.
• Regular Audits: Security assessments and vulnerability testing.
• Per-User Isolation: Each user's data is isolated from others.

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your data as follows:

• Account Data: Until you delete your account.
• Trade History: Up to 2 years for analytics and compliance.
• Webhook Logs: 90 days for debugging purposes.
• Payment Records: As required by tax and legal obligations.

Upon account deletion, we will remove or anonymize your data within 30 days, except where retention is required by law.

7. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your personal data.
• Portability: Receive your data in a structured format.
• Objection: Object to certain processing activities.
• Withdrawal: Withdraw consent at any time.

To exercise these rights, contact us at [email protected].

8. Cookies and Tracking

We use the following types of cookies:

• Essential Cookies: Required for authentication and core functionality.
• Preference Cookies: Remember your settings (theme, language).
• Analytics Cookies: Help us understand how users interact with our Service.

You can control cookies through your browser settings. Disabling essential cookies may affect Service functionality.

9. Third-Party Services

Our Service integrates with:

• Google OAuth: For authentication - Google Privacy Policy
• Paddle: For payments - Paddle Privacy Policy
• TradingView: For webhook signals (user-configured)
• MetaTrader 5: For trade execution (via user's broker)

These services have their own privacy policies. We encourage you to review them.

10. International Data Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by relevant authorities.
• Compliance with applicable data protection regulations.

11. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or service notification. The "Last updated" date at the top indicates when changes were made.

13. Contact Us

For questions or concerns about this Privacy Policy: