Privacy Policy

Last updated · June 2026 · v2.1

01 What this covers

Trade Aeon ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you use the Service. It applies to all users of the Trade Aeon platform, including the dashboard, webhook endpoints, and trade journal.

02 What we collect

Information you provide:

• Account information: Name and email address provided via Google OAuth at sign-up.
• Trading account data: MT4/MT5 account numbers and broker names (not passwords — the EA connects directly to your broker).
• Webhook configuration: Signal settings, symbol mappings, and alert payload structure you define.
• Journal content: Trade annotations, custom tags, and screenshots you upload voluntarily.

Information collected automatically:

• Usage data: Features used, signals processed, trades logged, and plan usage metrics.
• Log data: IP address, browser type, operating system, access times, and error logs — retained for 90 days.
• Cookies: Session cookies required for authentication. On the ad-supported Free plan only, Google AdSense also sets third-party advertising cookies (see §05 and §06). Paid plans are ad-free and set no advertising cookies.

03 How we use it

We use your data only to:

• Provide and maintain the Service (process webhook signals, execute copy trades, store journal records).
• Manage your subscription and process payments through Stripe.
• Send service-related notifications — billing confirmations, plan limit warnings, and critical outage notices.
• Respond to support requests.
• Detect and prevent abuse, fraud, or violations of our Terms of Service.
• Improve the Service and develop new features based on aggregate, anonymized usage patterns.
• Comply with legal obligations.

We do not use your trading data to train machine-learning models or for any purpose beyond operating the Service for you.

04 Where we store it

Your data is stored on a dedicated VPS in Singapore. Trade records and account configuration are kept in a SQLite database on the same server. Journal images are stored in a local directory on the same VPS and count toward your plan's storage limit.

Stripe stores payment method and billing details on their PCI-compliant infrastructure — we never see or store card numbers.

You can export all your data at any time from Settings → Export as JSONL + CSV.

05 Who we share it with

We share your data only with the following sub-processors, each of which has access only to what they need for their specific function:

• Stripe — payment processing. Stripe Privacy Policy
• Google — OAuth authentication. Google Privacy Policy
• Supabase — secondary trade records storage. Supabase Privacy Policy
• Google AdSense — advertising on the Free plan only. Google may use cookies and device identifiers to serve and measure ads. How Google uses advertising data

We do not share your data with any other third party, and we do not sell your data.

We may disclose data if required by law, court order, or government authority, or if necessary to protect the rights and safety of Trade Aeon or its users.

06 Cookies & tracking

On paid plans we use only essential cookies:

• Session cookie: Required for authentication. Expires when you sign out or after a period of inactivity.
• Preference cookie: Stores lightweight UI preferences (e.g., table sort order). No personal data.

On the ad-supported Free plan, Google AdSense additionally sets advertising cookies and may use device identifiers to serve and measure ads, including personalised ads where permitted. We ourselves do not operate our own analytics pixels or cross-site trackers.

You can control or opt out of personalised advertising at Google Ads Settings and aboutads.info/choices. Upgrading to a paid plan removes all advertising and advertising cookies. Disabling cookies in your browser will prevent you from signing in.

07 Your rights

Depending on your location, you may have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccurate data.
• Deletion: Request deletion of your account and associated personal data. Trade Aeon will remove or anonymize your data within 30 days, except where retention is required by law (e.g., payment records).
• Portability: Export your trade data via Settings → Export at any time.
• Objection: Object to processing based on legitimate interest.

To exercise any of these rights, email [email protected] with "Privacy Request" in the subject line. We aim to respond within 14 days.

08 Children

The Service is not directed at individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, contact us immediately and we will delete it.

09 Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or an in-dashboard notice at least 14 days before the changes take effect. The "Last updated" date at the top of this page reflects when the most recent version was published. Continued use of the Service after changes constitutes acceptance of the revised policy.

10 Contact

For privacy questions, data requests, or concerns:

• Email: [email protected]
• Subject line for privacy requests: "Privacy Request"
• Response SLA: 14 business days